Privacy Policy

Our Commitment to Privacy

At Elefly Technology Co., Ltd., we believe privacy is a fundamental right. This policy describes how we collect, use, and protect personal information across our website, software products, mobile applications, and support channels.

Information We Collect

Information You Provide

• Account information (name, email address)
• Profile information you choose to share
• Content you create within our applications
• Communications with us

Information Collected Automatically

• Device information and identifiers
• Usage patterns and preferences
• Performance and diagnostic data

How We Use Information

We use collected information to:

• Provide and improve our services
• Personalize your experience
• Communicate important updates
• Ensure security and prevent fraud
• Comply with legal obligations

Data Protection

We implement industry-standard security measures including:

• End-to-end encryption for sensitive data
• Regular security audits and updates
• Strict access controls and authentication
• Secure data centers with redundancy

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Opt-out of certain data uses

Third-Party Services

We may integrate with third-party services to support hosting, analytics, payments, authentication, fraud prevention, and customer support. These providers are expected to handle data under contractual and legal safeguards. We do not sell personal information.

Data Retention

We retain your information only as long as necessary to provide our services and comply with legal obligations. You can request deletion of your account and associated data at any time.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this policy.

Updates to This Policy

We may update this policy from time to time. We will notify you of significant changes through our applications or via email. Your continued use of our services constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this policy or our privacy practices:

App-Specific Policies

Individual applications may have additional privacy considerations: